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Support
Multiple ways to reach us — choose the one that works best for your situation.
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Submit a Ticket
Open a support ticket through our helpdesk portal. Every issue is logged, tracked, and resolved — nothing falls through the cracks.
Go to Helpdesk →📞
Call Us Directly
For urgent issues during business hours, give us a call. You'll reach a real person who knows your systems — not a call center.
+1 (470) 808-2947 →✉️
Send an Email
Prefer to write it out? Email us directly and we'll respond within 24 business hours.
manager@drydevps.com →Availability
Support Hours
Monday – Friday
Standard business hours
9:00 AM – 5:00 PM ETLive Support
After Hours (Weekdays)
Contract clients – SLA dependent
By appointmentContract
Saturday – Sunday
SLA tier applies
Contract clients onlyContract
AI Assistant
Available to all customers
24 / 7 / 365Always On
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Managed Service & Contract Customers
Contract clients receive priority support, defined response windows, and after-hours coverage based on their service level agreement. Every managed service agreement is tailored to your business — reach out to discuss your options.